Services Innovation

By • on April 10, 2012

The Sourcingfocus website reports that companies with an eye for the future are turning their focus to the emerging field of Services Sciences. Nowhere is the concept of open innovation more vital than in delivering services. Let’s turn to an example of  “open services innovation.” Think “prosumer” (producer–consumer) and the coproduction of value. The role of producers and consumers begin to blur and merge.

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