Service Business Models
The BusinessWire website reported that the past 5 years have seen huge levels of technology innovation in the energy and environment industry, with smart technology re-defining the landscape. The next 5 years will be the era of service business models innovation, as suppliers compete to maximise the real benefits for customers through strategic partnerships and/or acquisitions. Performance contracting will become the customers’ preferred business model and suppliers will need to develop service capabilities or partner with facility management companies or energy service providers in order to play in the most dynamic part of the market to maximise value co-creation.
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