Open Services Innovation—an extension of the open paradigm
In this review of the book “Open Services Innovation” on the blog “SustainableInnovation,” Antti Hautamaki argues that the best part of the book is the discussion of extending services innovation outside one’s organization and shows the role of Specialization, Economies of scale and Economies of scope in adding value in an open services model. He maintains that the most important contribution of the book is the concept of service platforms such as Apple’s App Store and Amazon providing a platform for other merchants.
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