Winning With Open Process Innovation

The Tribune Content Agency website noted that most research on open innovation has focused on the use of ideas and knowledge from outside the organization in the development of products and services. But openness can be useful for process innovation, too. Our research shows that manufacturers can benefit substantially when they look for ideas beyond the factory gates, especially when their operations are already advanced. As counterintuitive as it may seem, our research suggests that most operations managers can build greater advantage for their company by following a policy of open process innovation rather than secrecy. However, evolving from a closed culture to an open one is not easy, and it generally requires taking six big steps.

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